When the IPTV EPG (TV guide) is not working — empty, wrong, or showing "no information" — the guide data did not download or your time zone is off. Force an EPG refresh, add the correct EPG/XMLTV URL, set the right time zone, and clear the cache. The guide usually repopulates within a few minutes.
Empty guide vs wrong times
An empty EPG means the guide data never downloaded — refresh it or add the EPG URL. A guide showing the wrong programmes is almost always a time-zone mismatch, not bad data. Each has a different one-tap fix.
Get the guide back
With Xtream Codes login the EPG is usually built in — no separate URL needed. A raw M3U often needs the EPG/XMLTV link added by hand.
EPG is matched to channels by an internal guide ID; if a provider’s IDs are messy, the guide looks blank even when data exists. MaxiTV ships a clean, correctly-mapped XMLTV EPG so the guide lines up with the channels out of the box.
Frequently asked questions
Why is my IPTV EPG not showing?+
The guide data did not download. Force an EPG refresh and, on an M3U setup, add the EPG/XMLTV URL. Xtream Codes usually includes it automatically.
Why does my IPTV guide show the wrong times?+
A time-zone mismatch. Set your device and app time zone to your real location and the schedule realigns.
How do I refresh the IPTV EPG?+
In player settings use "update/refresh EPG", then clear the cache. Reloading the playlist re-links channels to their guide IDs.