An IPTV black screen — sound but no picture, or nothing at all — is almost always a decoding problem, not a dead channel. Toggle hardware/software decoding in your player, clear the app cache, set the output to a supported resolution, and try a backup feed. The picture usually returns in under two minutes.
Black screen with sound vs totally black
If you hear audio but see black, the video codec is not decoding — switch the decoder. If the screen is fully black with no sound, the stream or your line is down. Knowing which one narrows the fix instantly.
Bring the picture back
⚠️ Important
A black screen on every channel means the line or server is down, not the device. Confirm your subscription is active before changing player settings.
Black screens that follow you across devices point to a feed encoded in a codec your hardware cannot decode. MaxiTV transcodes major channels into device-friendly H.264/H.265 and mirrors them across edges, so a backup that your player can decode is always available.
Frequently asked questions
Why is my IPTV a black screen but I can hear sound?+
The audio decodes but the video codec does not. Toggle hardware/software decoding in the player and the picture usually returns.
How do I fix a totally black IPTV screen?+
Clear the app cache, restart the app, and try a backup feed. If every channel is black, confirm your line and subscription are active.
Does resolution cause an IPTV black screen?+
Yes. If your TV cannot output the stream resolution you forced, you get black. Set output to 1080p and let the player auto-match.